Creating exceptional customer experiences is more crucial than ever for distributors. For Earnest Machine, this mission is at the heart of their operations. As they continuously strive to enhance their service, they recognized the need for a tool that could help them optimize their processes and drive growth. Enter Intuilize.
Enhancing Customer Experience with Analytics
Earnest Machine’s mission to deliver top-tier customer experiences led them to seek innovative solutions to refine their operations. They realized that to achieve this goal, they needed to improve their analytics capabilities.
According to Jared Keipert, Earnest Machine's Director of Procurement:
"We (needed) to grow, and that’s really where Intuilize came into play...(they are) an exceptional tool that helps us improve our customer experience, which is really what our mission is."
Intuilize provides the perfect solution, offering a powerful tool that enhances their ability to:
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Plan and forecast demand,
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Manage products,
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And view their inventory in a new light.
This shift supports Earnest Machine's growth and aligns perfectly with their mission to improve customer experience.
➡️ WATCH THIS TESTIMONIAL FROM EARNEST MACHINE
Sustainable Growth
For distributors like Earnest Machine, ensuring a sustainable growth model is a critical concern. Intuilize addresses this challenge by offering a comprehensive solution for procurement and supply chain management.
The platform’s capabilities in demand planning, forecasting, and product management allow Earnest Machine to view their operations differently. Jared shares:
"You start to talk about your products in terms of healthy versus unhealthy, and you can understand more about the data and more about the progress of your commodity categories."
This new perspective facilitated more informed conversations with their stakeholders, generating excitement and a proactive approach to inventory management.
Immediate and Significant Results
Earnest Machine found the implementation process with Intuilize smooth and structured, yielding almost immediate results. By breaking down the process into manageable sections, they were able to see significant improvements within weeks. This step-by-step approach ensures they fully understand their data and the process itself, leading to an enlightening and energizing experience. The newfound clarity and insights empower them to make better decisions and drive their business forward.
More Results in ActionEarnest Machine’s success with Intuilize highlights how AI-driven optimization can transform a distributor’s operations—enhancing customer experience, improving inventory management, and driving sustainable growth. But they’re not the only ones seeing major results.
Motor City Industrial, an established distributor facing pricing inconsistencies and profitability challenges, turned to Intuilize to optimize their pricing strategy. By implementing AI-powered price management and automation, they streamlined processes, reduced manual pricing errors, and achieved a total gross margin lift of over $500K—all while increasing employee adoption of pricing guidance from 25% to over 90%. With a 10X+ ROI, Motor City Industrial now operates with stronger margins, better cost visibility, and a more competitive position in the market.
Curious how they did it? Read the full case study to see how Intuilize helped Motor City Industrial achieve smarter pricing, higher profits, and long-term success.
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